Today, it's already common knowledge that users apply rating filters when they search, cause 79% of customers
say they trust online reviews as much as personal recommendations from friends or family. To add more, they don't trust companies with rating lower than 4 stars.
So, it's not a surprise that reviews are in the top-3 influential factors for customers to choose a business they will turn to. By the way, 63.6% of customers state they usually read reviews mainly on Google Search and Google Maps before their visits to stores or restaurants.
This information makes it obvious that review management
is very important for brand promotion and visibility in local search results. RocketData has a set of tools for your business to manage, generate and analyze the reviews customers leave in your business listings. All these you can do with less time and in a single account to make it more convenient for your employees.