« One of the goals when connecting RocketData is to work better with reviews on the Internet. Previously, it was difficult for us to track reviews for each office, we missed many reviews, which naturally influenced the bank's image.
With RocketData, we have solved this problem and monitor new customer reviews on a daily basis. We now have the opportunity to analyze reviews, draw conclusions and, on their basis, identify weaknesses in the work of some points, improve them locally — and further comprehensively improve the service of our bank.
We also want to note the Customer Care Service — the specialists always respond quickly and fulfill all our requests».